Frequently Asked Questions
Discover everything you need to know about shopping with DVF.
What is the DVF return policy?
We accept returns on unworn, unwashed, and unaltered items with original tags attached within 30 days of the purchase date. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I find my perfect size in the iconic wrap dress?
Our wrap dresses generally run true to size. We recommend consulting our detailed Size Guide located on each product page, which provides specific measurements for bust, waist, and hip to ensure a signature DVF fit.
Do you offer international shipping?
Yes, Diane von Furstenberg ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred shipping method.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How should I care for my silk jersey garments?
To maintain the longevity and color vibrancy of our signature silk jersey, we recommend professional dry cleaning only. Store your garments folded rather than hanging to prevent stretching.